Need help? Call 0800 2 54 56 58 (11am-6pm, Mon to Fri) or email

How to make a referral into CADAS

At CADAS we offer support to young people (aged 10 or over) and adults who would like help with managing their substance use – whether that is to cut down on the amount that they are using or to stop altogether – and also to young people or adults who are struggling to cope with the substance use of someone that they live with or care for.

If you feel that you would like help to change your own use of alcohol or drugs, or you would like help in coping with someone else’s substance use, you can all our Helpline on 0800 2 54 56 58, from 11am to 6pm, Monday to Friday, and talk to one of our trained recovery support workers. They will ask you a little about your situation and help you decide what kind of support is most suitable. There are weekly support groups or a short series of one-to-one sessions with a support worker to choose from. There may also be walks or other activities running that you could join in with, resources on our website that would be useful or other services that we might identify as able to help with your situation.

Please note that, if you are over 18, you have to make this call yourself. You cannot be referred in by a support worker, keyworker, family member or friend. We do need to hear from you. This is because we need to know that you really do want our help.

If you would like to join a weekly group, we will pass your contact details to the organiser of that group and they will get back in touch to invite you along right away.

If you would like one-to-one support, we will take a few details from you and then pass that information on to our Recovery Service. Shortly afterwards someone will ring you back to carry out a longer assessment with you (either by phone or video call). After that, you will join the waiting list to be allocated to a worker, who will then contact you to set up your first appointment. While you are on that waiting list we will check in regularly to see how you are doing and answer any questions you may have.

Clients between the ages of 10 and 18 can be referrred in by a responsible adult, with the child or young person’s consent. There is no waiting list for our Young People’s Service. So, if the young person is suitable for service, their details will be passed straight to one of our support workers.

Referrals can also be started by emailing us at any time of the day. A support worker will then ring back to take your details during Helpline hours (11am to 6pm). Please make sure you leave us the right phone number to contact you back on and have your telephone ready to answer.





Contact us

If you would like more information or to refer yourself into our service, then please get in touch. Your personal data will be kept confidential in accordance with our Privacy Statement.



Your financial support will help us continue to deliver vital services. Click here to donate.

Company registration number: 2585199 | Charity number: 1002201

Contact us

If you would like a member of staff at CADAS to call you back for information or to refer yourself into our service, then please get in touch.



Lend much needed financial support which assists with the ongoing delivery of our vital support services. Click here to donate.