Need help? Call 0800 2 54 56 58 (11am-6pm, Mon to Fri) or email

Call us! We’re open and here to help

Happy New Year from CADAS.

We are thrilled to announce that both our CADAS General Enquiries number and our Addiction Helpline number are up and running again now after the Christmas break as follows:

General Enquiries:

Addiction Helpline (staffed by recovery support workers ready to give immediate support):

  • 0800 2 54 56 58 (Mon–Fri 11am–6pm)
  • (for callback requests, advice and guidance Mon–Fri 10am–5pm)

We are also delighted to report that, having taken on extra staff to get support to the exceptionally high number of people who were waiting for service before Christmas, we reopened for new adult recovery referrals on Monday 18 January. There is also no waiting list for referrals for young people or for parents or carers of substance users who are looking for support. If that is you, please call.

Other services (such as our support groups) are constantly under review in the changing regulatory environment. For the time being, we have regretfully decided that it is not feasible or safe to run our face to face groups – which we had been running as walks up until Christmas when it seemed safe to do so. Our online support groups continue to run, as they have done throughout the pandemic, and there is always room for more people to join. There is no waiting list for these groups.

Please check our Facebook page for the very latest information or give us a call on 0300 111 4002 during office hours.

CEO Leigh Williams writes: We’re delighted to be back to ‘business as usual’ and will continue to offer long-term 1:1 support, virtual group peer support and advice to professionals throughout the county. Even through the pandemic we have been delivering training and support to schools and we will be making most of our training courses available online over the coming year, making them accessible to people throughout the country, whatever their circumstances and whatever the virus regulations require.

Our Addiction Helpline also aims to remove as many barriers to timely support as possible. People can call or request a callback via email to speak to a trained, caring CADAS colleague as soon as possible. Anyone can contact us (about themselves or with concern for someone else) regarding a wide range of addictive behaviours.

If you’re ready to change, let us help you do it in 2021.


Contact us

If you would like more information or to refer yourself into our service, then please get in touch. Your personal data will be kept confidential in accordance with our Privacy Statement.



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Company registration number: 2585199 | Charity number: 1002201

Contact us

If you would like a member of staff at CADAS to call you back for information or to refer yourself into our service, then please get in touch.



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